ADDRESS
703A, 199 Jinwan Road,Pudong New Area, 201206, Shanghai, China
CONTACT US
+86-21-68598616
FAX
+86-21-50191951
EMAIL
sinoway@sinoway-sh.com
WHATSAPP
+86-13901310498
WECHAT
sinoway74
| Home | Sales & Service | Service
Service

Service Concept
Dedicated Service, Extend Value
Sinoway treat service as a significant segment in our value chain, from the moment you get in touch with us, our commitment to service is a complete guarantee that we will make every effort to be there for you. That is our pledge to you. We wish to not just satisfy but surpass the expectations of our customers.

All of our service-related businesses—aftermarket parts, technical support, training, OEM Solutions are based on offering more professional service, extending the life of each machine we delivered. Sinoway service will be always with you for maintain and development since your purchase. We keep in mind that never stop innovation, never stop improving, and never stop adding extra value to our machines and service.

Field Service & Training
For special key projects and VIP clients, Sinoway offer on-site field service & training for a certain period, to allow the team of our users with a better understanding on the operating and maintenance, to help training the service team of their own, or give a proposal on the maintenance solutions according to the special operating environment. With the field service, we are sure each of our machines decreases its downtime and enable customer to use our machines free of any worry.

Parts Support
At Sinoway, we maintain an extensive spare parts inventory for all our equipment. From the smallest bearing to the most complex circuit board, Sinoway is committed to having all parts on hand to keep your project running on time and on schedule. We are well stocked with a full inventory list of spare parts, components and accessories to support our clientele with the products they purchase from us.

For more information please contact us at:guyx@sinoway-sh.com